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Automated Transcription in comparison with Human Transcription

Automated Transcription in comparison with Human Transcription

Automated Transcription in comparison with Human Transcription

October 6, 2021 Posted by Aleena Sajjad Updates No Comments

In our recent blogs, we’ve discussed lot about Automated Transcription in comparison with Human Transcription and how one of them is better than the other when it comes to various forms of transcripts. In order to understand the difference between these two forms of transcription services and the pros and cons when choosing one over another, please read on.

At first we start from the most basic question, what is transcription? Well folks, transcription is your modern day genie that makes work easy by converting long, tiring and time consuming audio and video files into accessible read-easy, word files. Transcription has been growing tremendously over the last few years. Especially during the pandemic; when people were forced to stay home and industries had no other way but to digitalize their business. It’s an industry that is growing bigger each day.

Now that we know about transcription, let’s come back to you and what your requirements are when outsourcing a transcription service. The two types of transcription services; Human transcription services and automated transcription software; are both different and at the same time vary similar to each other. Here’s all you need to know about the two types of transcription services.

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Automatic transcription software

Automatic transcription software uses speech recognition technology where an AI listens to an audio or video file and transforms it into a written, text. And although, there are limitations as to what automatic transcription can do, there are many other reasons proving automatic transcription software a valuable tool:

Budget Friendly

Automatic transcription software is a great option for those working with a limited budget. Similar to other AI automation systems, since there’s no human interaction, you can save on costs. What you have to remember is that; you get what you pay for.

Time Saver

If your options are between sitting down and transcribing an audio file yourself or using automated transcription software, the AI transcriptionist will save you a few hours of your time. Transcription software can transcribe an hour of audio in a few minutes, which is impressive, but there’s a catch.

Files transcribed by an AI will contain many errors. If you want the document to be shareable or publishable on the web, then you’ll either have to spend a lot of your time proofreading and editing errors or spend a good bit more money paying someone else to do that for you.

Eliminate back and forth of email

If you’re in a rush for a last-minute project, there is some inevitable time lost in back-and-forth email communication. However, be sure to weigh and calculate how much time you’ll be spending editing a document yourself vs communicating with a human transcriptionist.

When should you use automatic transcription software?

There are times when it’s best to use one service over the other. The question what arises is; when should you use automatic transcription software. Here are some of the times when using automated transcription software would be beneficial for you;

  • When you need a rough draft and it having errors is okay
  • When you need something done fast
  • When you have a strict or limited budget
  • When the audio file is clean with little to no background noise
  • When the audio file only has one or two speakers
  • When you have significant time to edit and format your transcript

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Companies that offer Al transcription services:

Here are some of the companies you can outsource for your automated transcription needs. Temi:

Temi provides automatic services. It works on ASR software. To access Temi the user has to follow a timely or monthly subscription. The important part is that in this entire process, high-quality audio is a must for the highest accuracy results.

Trint:

Trint also works on ASR software. The good thing about trint is that it recognizes different speakers. Trint is known to provide accurate results and there are very little chances of error. Trint and Temi only recognize the English language.

Happy Scribe:

Happy Scribe is another service that offers Al operated transcription services. A file can be dropped into a voice recorder, audio player and within few minutes it gives a text which can be downloaded in file format. The best thing about Happy Scribe is that it works on English French and 120+ languages.

 

Human transcription service

If you are looking to get high-quality, high-accuracy, and ready-to-publish text documents from your video and audio files then you should outsource human transcription services. Working with an actual human for your transcription needs provides many benefits. Here are some that might interest you;

High-level of accuracy

While automatic transcription can get the job done fast and cheap, automatic transcription software rarely exceeds 80% accuracy. And since ASR runs purely on logic, they cannot differentiate nuanced situations or correct mistakes until they’re taught how. This means the transcript needs to be double-checked and reformatted by a human. With human transcription, however, you can be guaranteed accuracy of 99%, providing you with a text document high in quality and clarity.

At Servixer, we promise 99.9% accuracy and on-time delivery as well as corrections to keep our clients satisfied.

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The fact that they are provided by HUMANS

We apologize for our use of capitalize words, but most of us often don’t understand how important human ears and mind are. Of course, AI can provide transcripts much faster but it can never outdo humans when it comes to preserving each and every detail of a conversation. Human transcriptions will outperform automatic transcription software in all of the following instances:

  • Filtering background noise
  • Differentiating between speakers
  • Understanding different speaking styles, accents, and dialects
  • Considering context and nuance
  • Differentiating between homophones

Privacy

Unlike automatic transcription software, a human transcriptionist can provide and guarantee that the information in your files will remain private and secure. Unfortunately, with ASR, there is a possibility that transcripts could be leaked, hacked, and compromised.

Flexible pricing

Controlling the cost of services is an important part of business. The great thing about human transcription services is that you can find a variety of service packages at varying price points to best serve your needs.

Detailed verbatim transcription, edited transcription, or intelligent transcription each require a different time commitment and therefore pricing. Additionally, the length and quality of your audio will determine a transcriptionist’s working hours, so the length and depth of a project can and should affect the pricing. Some human transcription services will also offer discounts on bulk or regular orders.

When you should use human transcription services?

Here are some essential cases in which you should opt for human transcription services over automated transcription software;

  • When you need to publish your content
  • When you have no time to edit and format a transcript
  • When you need flexible pricing or more service options
  • When you need to pull quotes from your audio
  • When you have an imperfect or low-quality audio file
  • When your audio file contains multiple speakers or speakers with accents
  • When you need to ensure greater accuracy that accounts for context, fact-checking, and more

Companies that offer human transcription services:

Below we have gathered some of the best companies that you can employ for your human transcription service needs;

Servixer:

Servixer provides high quality human transcription services online. The company guarantees 99% accuracy at affordable rate under fast turnaround times. The best thing about Servixer is that they provide corrections on completed transcripts. They review the transcripts as many time as the client wants to achieve the customer’s satisfaction.

They provide both audio transcription and video transcription services and a range of different kinds of transcripts, i.e. legal transcribing services, business transcription, medical transcripts and many more.

Scribie:

Scribie offers both manual transcriptions and automated transcription services. Its automated transcription rates are very reasonable but human transcription rates are much high. The adverts of Scribie are done by the sales team via UM on tech giants.

GoTranscript:

GoTranscript is a well-known transcription service provider that offers human or manual transcripts. GoTranscript provides accurate high-quality transcripts. The best thing about GoTranscipt is that they offer services for all kinds of transcription services, whether it’s medical transcription, legal transcription or automotive transcription.

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About Aleena Sajjad

Proficient in content writing, creative/story writing, proofreading, ghostwriting, and research articles. I always keep the spark of curiosity lit to be conversant and makeup a razor-sharp content.

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